Terms of Service

1. Agreement to these terms

By accessing or using the website at afterhourscallbot.com (the “Site”) or any related software, APIs, or services we make available (together with the Site, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Services.

2. Who we are

The Services are operated by After Hours CallBot (“we,” “us,” or “our”). Contact: [email protected].

3. Eligibility & accounts

You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. Notify us promptly of any unauthorized use.

4. The Services

After Hours CallBot provides software and related tools that may include AI-assisted phone answering, call handling features, dashboards, and integrations. Features may change. We do not guarantee uninterrupted, error-free, or secure operation.

5. Your responsibilities

• You will comply with all applicable laws and regulations, including those governing telecommunications, marketing, recording, privacy, and industry-specific rules (for example, health or financial services).
• You are solely responsible for how you configure and use the Services, including scripts, prompts, disclosures to callers, consent for recording, and retention of communications.
• You will not misuse the Services (no reverse engineering where prohibited, no unlawful spam, no harassment, no attempts to harm or overload our systems).

6. Fees & trials

Paid plans, trials, renewals, and refunds—if any—are described at checkout or in your order flow. Unless otherwise stated, fees are non-refundable except where required by law. Taxes may apply. We may change pricing with reasonable notice where contractually permitted.

7. Third-party services

The Services may integrate with or rely on third parties (for example, carriers, voice AI providers, payment processors, analytics). Your use of those services may be subject to separate terms. We are not responsible for third-party services.

8. Intellectual property

We and our licensors own the Services, including software, branding, and content on the Site, subject to open-source licenses where stated. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services during your subscription or trial in accordance with these Terms. You retain rights in your own data and content you provide.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

We do not warrant that AI outputs, transcriptions, summaries, or routing decisions will be accurate, complete, or suitable for any purpose. You are responsible for reviewing outcomes before relying on them for high-risk decisions.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATION TO US.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the minimum extent permitted by law.

11. Indemnification

You will defend, indemnify, and hold harmless After Hours CallBot and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your data or content, your violation of these Terms, or your violation of applicable law.

12. Termination

We may suspend or terminate access to the Services at any time, with or without notice, for conduct that we believe violates these Terms or harms other users, us, or third parties. You may stop using the Services at any time. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

13. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. You agree that state and federal courts located in Delaware have exclusive jurisdiction over disputes, subject to any mandatory consumer protections in your country of residence. (Update this section if you require arbitration or a different venue.)

14. Changes

We may modify these Terms by posting an updated version on the Site. Material changes may be communicated by email or in-product notice where appropriate. Continued use after the effective date constitutes acceptance of the revised Terms.

15. Entire agreement & severability

These Terms constitute the entire agreement between you and us regarding the subject matter hereof. If any provision is held unenforceable, the remaining provisions remain in effect.