24/7 Restaurant Answering ServiceEvery Call
Answered —
Even at Close
Your staff is slammed during service. Calls go unanswered. Reservations get lost. After Hours CallBot answers every call 24/7 — taking reservations, handling menu questions, and managing cancellations — even when your team is in the weeds.
The Restaurant Phone Problem
Your staff can't answer the phone and run service at the same time
A Restaurant Answering Service That Doesn't Bill by the Minute
Traditional answering services charge $0.90–$1.50 per minute and read from a script. Here's what changes when the answering service is an AI trained on your restaurant.
| Traditional answering service | After Hours CallBot | |
|---|---|---|
| Pricing | $0.90–$1.50/min — a busy month easily tops $500 | Flat monthly rate, minutes included |
| Dinner-rush overflow | Callers queue for the next available operator | Every call answered instantly, even 30 at once |
| Menu questions | Generic script — "let me take a message" | Answers from your actual menu, hours, and policies |
| Reservations | Message relayed for callback | Booked in the call, confirmed by text |
| After close | Night rates or voicemail | Same service at 1 AM as 1 PM — no surcharge |
Full cost breakdown in our 2026 answering service pricing guide — or see how the options compare in the after-hours AI buyer's guide.
Everything CallBot Handles
Your AI host —
working every shift, every night
From taking reservations to answering menu questions to handling upset customers — After Hours CallBot keeps your front-of-house running smoothly even when you're in the weeds.
Reservation Booking
booking — even at 11pm when your host is gone
Callers name the date, time, and party size — Max books them instantly and sends a text confirmation. No OpenTable required.
Menu & Hours FAQ
answers to your most common questions
"Are you open Sunday?" "Do you have vegan options?" "Is the kitchen still open?" Max knows your menu, hours, and specials — and answers every time.
Cancellation Handling
no-shows slipping through without a call back
When guests cancel, Max captures the reason, logs the time slot, and can alert your host to free up the table — keeping your book tight.
After-Hours & Overflow
voicemails you find the next morning
After close, Max answers every call — taking next-day reservations, logging catering inquiries, and handling private event requests while you sleep.
Private Events & Catering
every large party inquiry automatically
Callers asking about buyouts, catering, or corporate events get routed to a structured intake flow — party size, date, budget — so you follow up with a warm lead.
Toast & Aloha POS Interventions
CallBot actions with your POS system
When Max takes a reservation or logs an order inquiry, it can trigger real-time notifications and workflow updates in Toast POS or Aloha POS — keeping your front-of-house and back-of-house aligned without extra manual steps.
Two Scenarios, Same Result
Busy or closed —
calls get answered either way
Without CallBot
- ✗7:30pm Saturday — 3 tables waiting, phone rings. Host ignores it.
- ✗Caller waits 45 seconds, hangs up, opens OpenTable.
- ✗10:15pm — Restaurant closes. 6 more after-hours calls hit voicemail.
- ✗Sunday morning — You find 7 missed calls from last night.
- ✗Call 3 back — they already booked elsewhere.
- ✗4 unanswered reservation calls × $120 avg = $480 lost in one night.
−$14,400/yr
from missed calls alone at that rate
With CallBot
- 7:30pm Saturday — Phone rings mid-rush. Max picks up instantly.
- Max books the reservation, sends SMS confirmation.
- 10:15pm — Restaurant closes. Max keeps answering.
- 6 after-hours calls handled — next-day reservations, event inquiries.
- Sunday morning — Your book is full. Nothing fell through.
- All 7 calls captured × $120 avg = $840 in revenue protected.
+$25,200/yr
in recovered revenue at that rate
POS System Integrations
Works with Toast and Aloha POS
After Hours CallBot isn't just an answering service — it's a front-of-house layer that plugs into your existing POS workflow. When Max takes a call, your POS can know about it instantly.
Toast POS
Real-time call-to-floor interventions
- Reservation calls trigger guest arrival flags in Toast
- Large party intakes route to Toast's table management flow
- Catering inquiries auto-log as Toast orders pending review
- Off-hours callbacks sync with Toast's shift reporting
Aloha POS
Seamless call-to-kitchen workflow hooks
- Phone orders routed into Aloha's order queue automatically
- Special dietary requests flagged before guest arrives
- Reservation data pushed into Aloha's guest profiles
- After-hours call logs integrated with Aloha's reporting
Using a different POS? CallBot integrates with virtually any system via webhook or Zapier. Talk to us →
What's Included
Everything your restaurant needs on every call
Reservation Booking
Takes name, date, time, party size, and special requests. Confirms via SMS.
After-Hours Answering
Never miss a call after close. Max answers 24/7 so you capture every reservation.
Menu & Hours FAQ
Answers your most common questions — hours, specials, dietary options, parking.
Real-Time Owner Alerts
Get a text after every call with a summary — reservation booked, concern flagged, or callback needed.
Event & Catering Intake
Structured intake for private events, buyouts, and catering requests — date, headcount, budget.
Toast & Aloha Integration
CallBot actions flow directly into your Toast or Aloha POS — reservations, orders, alerts, and more.
Cancellation Handling
Callers can cancel reservations by phone. Max logs it, frees the slot, and notifies your host.
Custom Voice & Script
Sound exactly like your brand — we set up Max with your restaurant name, tone, and specials.
Overflow During Rush
Dining room full, phone ringing? Max handles overflow calls while your team focuses on the floor.
ROI Calculator
How much revenue are you leaving on the table?
Your Business Numbers
Monthly Revenue Recovered
$7,200
from 52 captured calls → 18 new bookings
CallBot cost
$299/mo
Pro plan
Net monthly gain
+$6,901
after plan cost
Annual gain
$82,812
per year
ROI
2308%
return on investment
Estimates based on industry averages. Actual results vary by location and service mix.
What Restaurant Owners Say
Real results from real restaurants
"We were losing Friday night reservations every week because the phone rang during service and nobody could pick up. CallBot solved it in a weekend. We've captured dozens of bookings we would have missed."
Elena V.
Owner, Trattoria Bella
"After close is when we get half our next-day reservations. Before CallBot, those all went to voicemail and we'd wake up to missed opportunities. Now every call is answered and our book fills up overnight."
Marcus J.
GM, The Uptown Grille
"The Toast integration is what sold me. When Max books a reservation, it flows right into our system. No double entry, no missed notes. It's like hiring a host that never takes a break."
Priya S.
Owner, Spice Garden
Pricing
Simple, transparent pricing
14-day free trial on all plans. No credit card required to start.
Starter
Small cafes & single-location restaurants.
150 min/mo
- 1 AI phone number
- 24/7 inbound answering
- Call summaries via text
- Reservation intake script
- 5 natural voices
- CRM/POS integrations
- Custom call flows
Pro
Full-service restaurants & busy multi-table venues.
400 min/mo
- 2 AI phone numbers
- After-hours + overflow answering
- Reservation booking & cancellations
- Menu FAQ handling
- 50+ voices + voice clone
- Toast & Aloha POS workflow triggers
- Custom call flows for specials & events
Business
Multi-location restaurant groups & franchises.
1,000 min/mo
- 5 AI phone numbers
- Everything in Pro
- Multi-location routing
- Full call analytics dashboard
- Priority support
- White-glove onboarding
Common Questions
Frequently asked
questions
Everything you need to know before getting started.
More questions? See the full FAQ or contact us.
Ready to Stop Missing Calls?
Your next reservation call
is ringing right now
Every missed call is a table walking out the door. After Hours CallBot answers every one — during the rush, after close, and all night long. Try it free for 14 days.
After Hours CallBot for Restaurants
14-day free trial · No credit card required